PI Software: Issues with 2.0 account provisioning and administration panel access for 2.0 accounts

Incident Report for The Predictive Index

Resolved

This Incident has been Resolved.

Posted Oct 26, 2022 - 08:06 EDT

Update

We’ve identified the root cause of this issues was due to a recent deployment update with Microsoft Azure causing interruption to our services. However it is now confirmed that this issue has been resolved.

Posted Oct 26, 2022 - 08:05 EDT

Investigating

Engineering is currently investigating an issue that is preventing access to the administration panel for 2.0 accounts and preventing new 2.0 accounts from being provisioned. We will post another update once the root cause has been identified.

Posted Oct 25, 2022 - 22:18 EDT

This incident affected: PI Software: Core Platform.