All Systems Operational

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If this page is showing "All Systems Operational" and you still believe there is a potential software outage, please call one of our emergency maintenance numbers below to report the issue.

During normal business hours (Monday - Friday 8:30am - 6pm ET): US Local 1-781-493-7536 | Toll Free: 877-235-1541
Outside normal business hours: US Local: 1-781-347-1956 | Toll Free: 855-437-6676

PI Software: Core Platform ? Operational
90 days ago
99.98 % uptime
Today
PI Software: Assessment Site Operational
90 days ago
99.94 % uptime
Today
API - Application Integrations ? Operational
90 days ago
100.0 % uptime
Today
Connect Legacy Integrations ? Operational
90 days ago
100.0 % uptime
Today
Force BC ? Operational
90 days ago
100.0 % uptime
Today
PI Learning Center ? Operational
90 days ago
100.0 % uptime
Today
Auth0 Authentication API Operational
Auth0 Authentication using Custom DB Connections & Rules Operational
Auth0 Email Delivery Operational
Auth0 Custom Domains Operational
SendGrid SMTP Operational
Auth0 Management API Operational
Salesforce NA58 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 26, 2022

No incidents reported today.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

Jun 14, 2022
Resolved - Our engineering team has confirmed that this issue has been resolved. Thank you for your patience while we worked through this issue. If you continue to encounter it, please let us know at customerservice@predictiveindex.com.
Jun 14, 16:19 EDT
Monitoring - At this time, services to software should be stable. Our engineering team has confirmed the issue and are currently monitoring progress. Thank you for your patience.
Jun 14, 15:42 EDT
Update - We are continuing to investigate this issue.
Jun 14, 15:02 EDT
Investigating - Our engineering team is currently investigating an incident with degraded performance across the majority of our modules. Affected users may be unable to navigate to the modules and experience longer than usual load times which may result in error messages. We’ll post updates as we have them. Thank you for your patience.
Jun 14, 15:02 EDT
Jun 13, 2022
Resolved - Our engineering team has confirmed that this issue has been resolved. Thank you for your patience while we worked through this issue. If you continue to encounter it, please let us know at customerservice@predictiveindex.com.
Jun 13, 11:44 EDT
Investigating - Our engineering team is currently investigating an intermittent outage with generating Personal Development Charts, Manager Development Charts, Placards, and Interview guides. We’ll post updates as we have them. Thank you for your patience
Jun 13, 09:48 EDT
Jun 12, 2022

No incidents reported.