All Systems Operational

About This Site

If this page is showing "All Systems Operational" and you still believe there is a potential software outage, please call one of our emergency maintenance numbers below to report the issue.

During normal business hours (Monday - Friday 8:30am - 6pm ET): US Local 1-781-493-7536 | Toll Free: 877-235-1541
Outside normal business hours: US Local: 1-781-653-5716 | Toll Free: 855-437-6676

PI Software: Core Platform ? Operational
90 days ago
100.0 % uptime
Today
PI Software: Assessment Site Operational
90 days ago
99.99 % uptime
Today
API - Application Integrations ? Operational
90 days ago
100.0 % uptime
Today
Connect Legacy Integrations ? Operational
90 days ago
100.0 % uptime
Today
Force BC ? Operational
90 days ago
100.0 % uptime
Today
PI Learning Center ? Operational
90 days ago
100.0 % uptime
Today
Auth0 Authentication API Operational
Auth0 Authentication using Custom DB Connections & Rules Operational
Auth0 Email Delivery Operational
Auth0 Custom Domains Operational
SendGrid SMTP Operational
Auth0 Management API Operational
Salesforce NA58 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 19, 2024

No incidents reported today.

Jul 18, 2024

No incidents reported.

Jul 17, 2024
Resolved - We have identified and resolved the issue. Cognitive Assessment links should now navigate properly to the assessment.
Jul 17, 16:15 EDT
Investigating - We are currently aware and investigating an issue where assessment takers are not able to properly navigate to the Cognitive Assessment when clicking on the invitation link.
Our engineering team is working a deploying a fix and the status page will be updated accordingly.

Jul 17, 15:35 EDT
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024
Completed - The scheduled maintenance has been completed.
Jul 7, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 16:00 EDT
Scheduled - We will be undergoing scheduled maintenance on 7/07/24 from 4PM EST expected to last 1 hour. Minor impact to software usage may occur during this time.
Jul 3, 10:58 EDT
Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.