Subset of Users experiencing intermittent blank white page when accessing and navigating the PI software
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Monitoring - We are currently monitoring an issue affecting a subset of Central/Midwest users causing a blank white screen to appear when trying to access the PI platform. This being caused by a hosting issue with Microsoft. We currently have an open ticket with them and are monitoring. In the short team, please refresh the page a few times and that should allow you to access the platform.
Jul 23, 2024 - 16:51 EDT
Jul 23, 2024 - 16:51 EDT
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If this page is showing "All Systems Operational" and you still believe there is a potential software outage, please call one of our emergency maintenance numbers below to report the issue.
During normal business hours (Monday - Friday 8:30am - 6pm ET): US Local 1-781-493-7536 | Toll Free: 877-235-1541
Outside normal business hours: US Local: 1-781-653-5716 | Toll Free: 855-437-6676
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