All Systems Operational

About This Site

If this page is showing "All Systems Operational" and you still believe there is a potential software outage, please call one of our emergency maintenance numbers below to report the issue.

During normal business hours (Monday - Friday 8:30am - 6pm ET): US Local 1-781-493-7536 | Toll Free: 877-235-1541
Outside normal business hours: US Local: 1-781-347-1956 | Toll Free: 855-437-6676

Uptime over the past 90 days. View historical uptime.
PI Software: Core Platform ? Operational
90 days ago
100.0 % uptime
Today
PI Software: Assessment Site Operational
90 days ago
100.0 % uptime
Today
API - Application Integrations ? Operational
90 days ago
100.0 % uptime
Today
Connect Legacy Integrations ? Operational
90 days ago
100.0 % uptime
Today
Force BC ? Operational
90 days ago
100.0 % uptime
Today
PI Learning Center ? Operational
90 days ago
100.0 % uptime
Today
Auth0 Authentication API Operational
Auth0 Authentication using Custom DB Connections & Rules Operational
Auth0 Email Delivery Operational
Auth0 Custom Domains Operational
SendGrid SMTP Operational
Auth0 Management API Operational
Salesforce NA58 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 20, 2023

No incidents reported today.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023
Maintenance
Completed - The scheduled maintenance has been completed.
Mar 13, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 20:00 EDT
Scheduled - On Monday (3/13/2023) at 8:00 PM EST we will be undergoing schedule maintenance on our core platform lasting roughly 1 hour. During this maintenance period, service interruptions should be very brief and users can expect our service (including our assessment site) to be minimally impacted due to degraded performance.
Mar 13, 10:23 EDT
Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023
PI Software - Temporary Software Outage
Resolved - This incident has been declared as resolved. Software access is fully functional.
We have determined that the root cause of the issue was due to an exhaustion to our to our server causing connectivity issues.
Mar 9, 09:42 EST
Investigating - We're investigating an issue that was affecting access to the PI Software preventing users from accessing the software. The issue started around 8:35AM EST.

As of this posting, software access is functional and stable. We are continuing investigate the cause of this issue and will post updates as available.
Mar 9, 09:16 EST
Mar 8, 2023

No incidents reported.

Mar 7, 2023

No incidents reported.

Mar 6, 2023

No incidents reported.

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