All Systems Operational

About This Site

If this page is showing "All Systems Operational" and you still believe there is a potential software outage, please call one of our emergency maintenance numbers below to report the issue.

During normal business hours (Monday - Friday 8:30am - 6pm ET): US Local 1-781-493-7536 | Toll Free: 877-235-1541
Outside normal business hours: US Local: 1-781-653-5716 | Toll Free: 855-437-6676

PI Software: Core Platform Operational
90 days ago
100.0 % uptime
Today
PI Software: Assessment Site Operational
90 days ago
98.62 % uptime
Today
API - Application Integrations Operational
90 days ago
100.0 % uptime
Today
Connect Legacy Integrations Operational
90 days ago
100.0 % uptime
Today
Force BC Operational
90 days ago
100.0 % uptime
Today
PI Learning Center Operational
90 days ago
100.0 % uptime
Today
Auth0 Authentication API Operational
Auth0 Authentication using Custom DB Connections & Rules Operational
Auth0 Email Delivery Operational
Auth0 Custom Domains Operational
SendGrid SMTP Operational
Auth0 Management API Operational
Salesforce NA58 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 11, 2026

No incidents reported today.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Resolved - We’re pleased to share that the performance issues impacting the PI assessment site have been fully resolved. During our investigation, we uncovered that a specific type of assessment link was the source of the performance issues. Our team has implemented a fix and taken additional steps to ensure continued stability. All assessment functionality has been restored, including previously impacted assessment links, and the site is operating normally. We will continue monitoring the situation closely to ensure performance continues unimpeded.
We understand how critical the assessment experience is to your workflows, and we sincerely apologize for the disruption this caused. Thank you for your patience while our team worked to resolve the issue as quickly as possible.
If you or your assessment takers experience any issues, please clear your cache and cookies before attempting to take the assessment again. If you continue to experience issues, please reach out to our support team via our support form (https://www.predictiveindex.com/company/contact-us/#support-case).

Apr 9, 13:59 EDT
Update - Engineering is continuing to investigate the underlying issues to our assessment site. We will provide more updates once they are available. We apologize for the inconvenience.
Apr 9, 08:23 EDT
Update - Engineering is continuing to investigate the underlying issues to our assessment site. Anyone attempting to take the BA/CA will see the following message: "The assessment site is currently experiencing a service interruption. Our engineering team is actively working on a resolution to restore access.
We apologize for the inconvenience and appreciate your patience."

Apr 8, 16:53 EDT
Update - Engineering is continuing to investigate the underlying issues to our assessment site. We will provide more updates once they are available. We apologize for the inconvenience.
Apr 8, 15:09 EDT
Update - Engineering is continuing to investigate the underlying issues to our assessment site. We will provide more updates once they are available. We apologize for the inconvenience.
Apr 8, 12:00 EDT
Investigating - We're investigating an issue related to the PI software assessment site not fully loading or long loading times. We’ll post updates as we have them. Thank you for your patience, and we apologize for the inconvenience.
Apr 7, 12:01 EDT
Apr 8, 2026
Apr 7, 2026
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.