All Systems Operational

About This Site

If this page is showing "All Systems Operational" and you still believe there is a potential software outage, please call one of our emergency maintenance numbers below to report the issue.

During normal business hours (Monday - Friday 8:30am - 6pm ET): US Local 1-781-493-7536 | Toll Free: 877-235-1541
Outside normal business hours: US Local: 1-781-347-1956 | Toll Free: 855-437-6676

PI Software: Core Platform ? Operational
90 days ago
99.99 % uptime
Today
PI Software: Assessment Site Operational
90 days ago
99.99 % uptime
Today
API - Application Integrations ? Operational
90 days ago
100.0 % uptime
Today
Connect Legacy Integrations ? Operational
90 days ago
100.0 % uptime
Today
Force BC ? Operational
90 days ago
100.0 % uptime
Today
PI Learning Center ? Operational
90 days ago
100.0 % uptime
Today
Auth0 Authentication API Operational
Auth0 Authentication using Custom DB Connections & Rules Operational
Auth0 Email Delivery Operational
Auth0 Custom Domains Operational
SendGrid SMTP Operational
Auth0 Management API Operational
Salesforce NA58 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 4, 2023

No incidents reported today.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023
Resolved - Survey Monkey has confirmed that the issues have been resolved and services function as normal.
Jan 31, 14:21 EST
Identified - Survey Monkey which hosts our XP Survey is currently experiencing an issues across their platform causing errors and slow performance.

Any inability to access the XP Survey is due to this event. We’re uncertain how long it will take until Survey Monkey's services are fully restored. We will monitor the situation and will share updates here as they occur.

Jan 31, 13:04 EST
Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.