PI Software: Intermittent Outages When Navigating The Software

Incident Report for The Predictive Index

Resolved

This incident has been resolved.

Posted Sep 14, 2023 - 09:04 EDT

Update

The platform remains stable and operational at this time. We are continuing to monitor for abnormalities.

Posted Sep 13, 2023 - 17:50 EDT

Monitoring

A fix has been released and we are monitoring the results.

Posted Sep 13, 2023 - 13:48 EDT

Investigating

We're investigating an issue related to the the PI Software not loading or experiencing slowness when logging in or navigating the platform. Affected users will encounter a blank white screen or continuous loading while navigating the platform. While we investigate the cause of this issue, please try clearing your cache, and/or using another browser. We’ll post updates as we have them. Thank you for your patience, and we apologize for the inconvenience.

Posted Sep 13, 2023 - 13:03 EDT

This incident affected: PI Software: Core Platform.