{
  "page": {
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    "name": "The Predictive Index",
    "url": "https://status.predictiveindex.com"
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  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"PI Software: Core Platform","created_at":"2016-03-16T18:00:14.874-04:00","updated_at":"2026-06-16T10:23:21.251-04:00","position":1,"description":"Primary application used by all clients.  When you think about logging into PI, this is the system your thinking of.","showcase":true,"start_date":null,"id":"1vz348pwqzv9","group_id":null,"page_id":"y0l4g43nfndz"},{"status":"operational","name":"PI Software: Assessment Site","created_at":"2018-07-10T11:30:33.504-04:00","updated_at":"2026-06-16T10:23:21.269-04:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"yjmj66rpmhc9","group_id":null,"page_id":"y0l4g43nfndz"},{"status":"operational","name":"API - Application Integrations","created_at":"2016-03-16T17:59:12.835-04:00","updated_at":"2025-05-23T00:00:21.250-04:00","position":3,"description":"The RESTful Application Programming Interface (API) is used to build integrated, connected, or embedded workflows in other non-PI software systems. This status category does not include Invitation by Link features of the software (formerly known as Open Invitation Links) -- those are included in the general PI Software category.","showcase":true,"start_date":null,"id":"ylfm10r8b4y0","group_id":null,"page_id":"y0l4g43nfndz"},{"status":"operational","name":"Connect Legacy Integrations","created_at":"2018-05-23T13:42:30.940-04:00","updated_at":"2025-05-23T00:00:21.264-04:00","position":4,"description":"Integrations originally branded as \"accessPI Connect\" which interact with endpoints on ws.connect.accesspi.piwebservices.com and connect.accesspi.piwebservices.com or through a custom hosted page. These were offered prior to the construction of the current API and so are referred to as \"legacy\". The original services have been replaced by a bridging system that converts original requests into calls to the current API.","showcase":true,"start_date":null,"id":"rj5hgfmmj05f","group_id":null,"page_id":"y0l4g43nfndz"},{"status":"operational","name":"Force BC","created_at":"2019-05-17T09:40:34.451-04:00","updated_at":"2021-06-24T08:55:05.543-04:00","position":5,"description":"CRM used by PI HQ and PI Consultants.","showcase":true,"start_date":null,"id":"gzwvn3xx06b8","group_id":null,"page_id":"y0l4g43nfndz"},{"status":"operational","name":"PI Learning Center","created_at":"2019-12-19T13:13:38.744-05:00","updated_at":"2021-04-19T13:42:40.512-04:00","position":6,"description":"Coming Soon - This site will deliver digital learning for customers, partners, and other audiences of The Predictive Index.","showcase":true,"start_date":null,"id":"lwvlfddr2lml","group_id":null,"page_id":"y0l4g43nfndz"},{"status":"operational","name":"Auth0 Authentication API","created_at":"2019-12-19T14:39:04.456-05:00","updated_at":"2021-12-17T15:36:11.529-05:00","position":11,"description":null,"showcase":false,"start_date":null,"id":"g4pb1mmn699t","group_id":null,"page_id":"y0l4g43nfndz"},{"status":"operational","name":"Auth0 Authentication using Custom DB Connections \u0026 Rules","created_at":"2019-12-19T14:39:05.906-05:00","updated_at":"2021-09-24T16:27:31.424-04:00","position":12,"description":null,"showcase":false,"start_date":null,"id":"ydn6gj5lcj99","group_id":null,"page_id":"y0l4g43nfndz"},{"status":"operational","name":"Auth0 Email Delivery","created_at":"2019-12-19T14:39:09.152-05:00","updated_at":"2025-04-03T19:31:35.219-04:00","position":13,"description":null,"showcase":false,"start_date":null,"id":"9clg705vwd9m","group_id":null,"page_id":"y0l4g43nfndz"},{"status":"operational","name":"Auth0 Custom Domains","created_at":"2019-12-19T14:39:10.150-05:00","updated_at":"2021-09-24T16:27:31.460-04:00","position":14,"description":null,"showcase":false,"start_date":null,"id":"hpqnzhl5mcwz","group_id":null,"page_id":"y0l4g43nfndz"},{"status":"operational","name":"SendGrid SMTP","created_at":"2019-12-19T14:45:23.070-05:00","updated_at":"2026-07-24T15:32:14.113-04:00","position":15,"description":null,"showcase":false,"start_date":null,"id":"mnq0yg43s9km","group_id":null,"page_id":"y0l4g43nfndz"},{"status":"operational","name":"Auth0 Management API","created_at":"2019-12-19T14:47:13.591-05:00","updated_at":"2021-12-17T15:36:22.509-05:00","position":16,"description":null,"showcase":false,"start_date":null,"id":"cs93b4bvrlx0","group_id":null,"page_id":"y0l4g43nfndz"},{"status":"operational","name":"Salesforce NA58","created_at":"2019-12-31T09:36:03.377-05:00","updated_at":"2020-04-23T17:52:48.158-04:00","position":17,"description":null,"showcase":false,"start_date":null,"id":"9c80vj64xc90","group_id":null,"page_id":"y0l4g43nfndz"}],
  "incidents": [{"name":"JA Site requires additional login credentials (Legacy)","status":"resolved","created_at":"2026-08-27T10:46:30.356-04:00","updated_at":"2026-08-27T15:19:35.040-04:00","monitoring_at":null,"resolved_at":"2026-08-27T15:19:35.024-04:00","impact":"none","shortlink":"https://stspg.io/xnyljjp8tlyj","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-27T10:46:30.348-04:00","reminder_intervals":null,"id":"cfv5n6cy63wt","page_id":"y0l4g43nfndz","incident_updates":[{"status":"resolved","body":"We have identified the root cause of the login page appearing when individuals attempt to complete the Job Assessment from the Legacy software, and have released a fix. Moving forward, individuals should no longer encounter a login page when completing the Job Assessment and should be able to directly navigate into the Job Assessment as expected.","created_at":"2026-08-27T15:19:35.024-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-27T15:19:35.024-04:00","display_at":"2026-08-27T15:19:35.024-04:00","deliver_notifications":true,"tweet_id":null,"id":"h8j4kq4jf95z","incident_id":"cfv5n6cy63wt","custom_tweet":null,"affected_components":[{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We have received reports from the Legacy software that the Job Assessment (JA) is navigating to a login page that is preventing the completion of the assessment. Our team is currently working on identifying the underlying cause. An update will be provided as soon as the issue has been identified.","created_at":"2026-08-27T10:46:30.408-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-27T10:46:30.408-04:00","display_at":"2026-08-27T10:46:30.408-04:00","deliver_notifications":true,"tweet_id":null,"id":"8zxrsn9hzr2q","incident_id":"cfv5n6cy63wt","custom_tweet":null,"affected_components":[{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"PI Software: Assessment Site","created_at":"2018-07-10T11:30:33.504-04:00","updated_at":"2026-06-16T10:23:21.269-04:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"yjmj66rpmhc9","page_id":"y0l4g43nfndz","group_id":null}]},{"name":"Degraded performance in the PI software","status":"resolved","created_at":"2026-06-15T16:06:48.200-04:00","updated_at":"2026-06-16T10:23:21.333-04:00","monitoring_at":"2026-06-15T16:35:51.550-04:00","resolved_at":"2026-06-16T10:23:21.316-04:00","impact":"minor","shortlink":"https://stspg.io/p416h2gd3hg5","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-15T16:06:48.192-04:00","reminder_intervals":"[]","id":"c8g6b95llmvd","page_id":"y0l4g43nfndz","incident_updates":[{"status":"resolved","body":"We can confirm that the software performance issues reported yesterday have been fully resolved. Software is back to normal and performing as expected. Thank you for your patience throughout this process.","created_at":"2026-06-16T10:23:21.316-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-16T10:23:21.316-04:00","display_at":"2026-06-16T10:23:21.316-04:00","deliver_notifications":true,"tweet_id":null,"id":"mh1gy5wqkgcr","incident_id":"c8g6b95llmvd","custom_tweet":null,"affected_components":[{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"degraded_performance","new_status":"operational"},{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"We have applied a fix for the performance issues reported earlier and are actively monitoring the situation. We will follow up with a final update once we have confirmed everything is fully restored.","created_at":"2026-06-15T16:35:51.550-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-15T16:35:51.550-04:00","display_at":"2026-06-15T16:35:51.550-04:00","deliver_notifications":true,"tweet_id":null,"id":"b3hm6sf8s96t","incident_id":"c8g6b95llmvd","custom_tweet":null,"affected_components":[{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"operational","new_status":"degraded_performance"},{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"operational","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently experiencing performance issues that may be causing slowness across some of our software. Our team is actively investigating the root cause.","created_at":"2026-06-15T16:06:48.249-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-15T16:06:48.249-04:00","display_at":"2026-06-15T16:06:48.249-04:00","deliver_notifications":true,"tweet_id":null,"id":"p66bytdjnlqp","incident_id":"c8g6b95llmvd","custom_tweet":null,"affected_components":[{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"operational","new_status":"operational"},{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"PI Software: Core Platform","created_at":"2016-03-16T18:00:14.874-04:00","updated_at":"2026-06-16T10:23:21.251-04:00","position":1,"description":"Primary application used by all clients.  When you think about logging into PI, this is the system your thinking of.","showcase":true,"start_date":null,"id":"1vz348pwqzv9","page_id":"y0l4g43nfndz","group_id":null},{"status":"operational","name":"PI Software: Assessment Site","created_at":"2018-07-10T11:30:33.504-04:00","updated_at":"2026-06-16T10:23:21.269-04:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"yjmj66rpmhc9","page_id":"y0l4g43nfndz","group_id":null}]},{"name":"PI software Assessment Site Outage","status":"resolved","created_at":"2026-04-07T12:01:06.735-04:00","updated_at":"2026-04-09T13:59:50.869-04:00","monitoring_at":null,"resolved_at":"2026-04-09T13:59:50.850-04:00","impact":"critical","shortlink":"https://stspg.io/jgjvbnvg0kkl","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-04-07T12:01:06.729-04:00","reminder_intervals":"[]","id":"hs5nd2dcjpsh","page_id":"y0l4g43nfndz","incident_updates":[{"status":"resolved","body":"We’re pleased to share that the performance issues impacting the PI assessment site have been fully resolved. During our investigation, we uncovered that a specific type of assessment link was the source of the performance issues. Our team has implemented a fix and taken additional steps to ensure continued stability. All assessment functionality has been restored, including previously impacted assessment links, and the site is operating normally. We will continue monitoring the situation closely to ensure performance continues unimpeded.\nWe understand how critical the assessment experience is to your workflows, and we sincerely apologize for the disruption this caused. Thank you for your patience while our team worked to resolve the issue as quickly as possible.\nIf you or your assessment takers experience any issues, please clear your cache and cookies before attempting to take the assessment again. If you continue to experience issues, please reach out to our support team via our support form (https://www.predictiveindex.com/company/contact-us/#support-case).","created_at":"2026-04-09T13:59:50.850-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-09T13:59:50.850-04:00","display_at":"2026-04-09T13:59:50.850-04:00","deliver_notifications":true,"tweet_id":null,"id":"wnwp41pxh0k7","incident_id":"hs5nd2dcjpsh","custom_tweet":null,"affected_components":[{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"Engineering is continuing to investigate the underlying issues to our assessment site. We will provide more updates once they are available. We apologize for the inconvenience.","created_at":"2026-04-09T08:23:13.826-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-09T08:23:13.826-04:00","display_at":"2026-04-09T08:23:13.826-04:00","deliver_notifications":true,"tweet_id":null,"id":"mn22qwr9m2cv","incident_id":"hs5nd2dcjpsh","custom_tweet":null,"affected_components":[{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"Engineering is continuing to investigate the underlying issues to our assessment site. Anyone attempting to take the BA/CA will see the following message: \"The assessment site is currently experiencing a service interruption. Our engineering team is actively working on a resolution to restore access.\nWe apologize for the inconvenience and appreciate your patience.\"","created_at":"2026-04-08T16:53:03.415-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-08T16:53:03.415-04:00","display_at":"2026-04-08T16:53:03.415-04:00","deliver_notifications":true,"tweet_id":null,"id":"5klm5w1n841x","incident_id":"hs5nd2dcjpsh","custom_tweet":null,"affected_components":[{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"partial_outage","new_status":"major_outage"}]},{"status":"investigating","body":"Engineering is continuing to investigate the underlying issues to our assessment site. We will provide more updates once they are available. We apologize for the inconvenience.","created_at":"2026-04-08T15:09:43.372-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-08T15:09:43.372-04:00","display_at":"2026-04-08T15:09:43.372-04:00","deliver_notifications":true,"tweet_id":null,"id":"0j78n0kbxg8v","incident_id":"hs5nd2dcjpsh","custom_tweet":null,"affected_components":[{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"Engineering is continuing to investigate the underlying issues to our assessment site. We will provide more updates once they are available. We apologize for the inconvenience.","created_at":"2026-04-08T12:00:36.045-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-08T12:00:36.045-04:00","display_at":"2026-04-08T12:00:36.045-04:00","deliver_notifications":false,"tweet_id":null,"id":"jxp6zsm6hvlc","incident_id":"hs5nd2dcjpsh","custom_tweet":null,"affected_components":[{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We're investigating an issue related to the PI software assessment site not fully loading or long loading times. We’ll post updates as we have them. Thank you for your patience, and we apologize for the inconvenience.","created_at":"2026-04-07T12:01:06.831-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-07T12:01:06.831-04:00","display_at":"2026-04-07T12:01:06.831-04:00","deliver_notifications":false,"tweet_id":null,"id":"jgn6ss2tbw9n","incident_id":"hs5nd2dcjpsh","custom_tweet":null,"affected_components":[{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"PI Software: Assessment Site","created_at":"2018-07-10T11:30:33.504-04:00","updated_at":"2026-06-16T10:23:21.269-04:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"yjmj66rpmhc9","page_id":"y0l4g43nfndz","group_id":null}]},{"name":"Microsoft Azure Outage","status":"resolved","created_at":"2025-10-29T12:48:43.573-04:00","updated_at":"2025-10-29T23:57:50.083-04:00","monitoring_at":"2025-10-29T19:20:29.804-04:00","resolved_at":"2025-10-29T23:57:50.069-04:00","impact":"major","shortlink":"https://stspg.io/q1ylrr11zgr3","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-10-29T12:48:43.567-04:00","reminder_intervals":null,"id":"5xd7qrpwmv6r","page_id":"y0l4g43nfndz","incident_updates":[{"status":"resolved","body":"This incident has been resolved. Software is operational at this time.","created_at":"2025-10-29T23:57:50.069-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-29T23:57:50.069-04:00","display_at":"2025-10-29T23:57:50.069-04:00","deliver_notifications":true,"tweet_id":null,"id":"g6wt0tgq2qsy","incident_id":"5xd7qrpwmv6r","custom_tweet":null,"affected_components":[{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"degraded_performance","new_status":"operational"},{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"Azure has implemented a fix to resolve the issue. The system is loading, however the software performance is still sporadic. We are still waiting for all systems to return to full operational status.","created_at":"2025-10-29T19:20:29.804-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-29T19:20:29.804-04:00","display_at":"2025-10-29T19:20:29.804-04:00","deliver_notifications":true,"tweet_id":null,"id":"g69byyt2x9xt","incident_id":"5xd7qrpwmv6r","custom_tweet":null,"affected_components":[{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"major_outage","new_status":"degraded_performance"},{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"major_outage","new_status":"degraded_performance"}]},{"status":"investigating","body":"Microsoft is experiencing an unprecedented worldwide outage of its Azure data centers. These data centers host approximately 25% of all internet business applications, including The Predictive Index. Please know that any inability to access The Predictive Index is due to this event. We’re uncertain how long Microsoft data centers will be down, but we will let you know as soon as a resolution has been reached or an update is provided.","created_at":"2025-10-29T12:48:43.692-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-29T12:48:43.692-04:00","display_at":"2025-10-29T12:48:43.692-04:00","deliver_notifications":true,"tweet_id":null,"id":"dhfjpv1xn4s7","incident_id":"5xd7qrpwmv6r","custom_tweet":null,"affected_components":[{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"operational","new_status":"major_outage"},{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"PI Software: Core Platform","created_at":"2016-03-16T18:00:14.874-04:00","updated_at":"2026-06-16T10:23:21.251-04:00","position":1,"description":"Primary application used by all clients.  When you think about logging into PI, this is the system your thinking of.","showcase":true,"start_date":null,"id":"1vz348pwqzv9","page_id":"y0l4g43nfndz","group_id":null},{"status":"operational","name":"PI Software: Assessment Site","created_at":"2018-07-10T11:30:33.504-04:00","updated_at":"2026-06-16T10:23:21.269-04:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"yjmj66rpmhc9","page_id":"y0l4g43nfndz","group_id":null}]},{"name":"Degraded performance in the PI software","status":"resolved","created_at":"2025-10-09T16:19:04.527-04:00","updated_at":"2025-10-10T09:18:20.742-04:00","monitoring_at":null,"resolved_at":"2025-10-10T09:18:20.723-04:00","impact":"minor","shortlink":"https://stspg.io/d867g55n2xnc","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-10-09T16:19:04.521-04:00","reminder_intervals":null,"id":"hclwkdtsxfpz","page_id":"y0l4g43nfndz","incident_updates":[{"status":"resolved","body":"We can confirm that the issue has been resolved. If you are still experiencing issues, please reach out to us via our support form.","created_at":"2025-10-10T09:18:20.723-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-10T09:18:20.723-04:00","display_at":"2025-10-10T09:18:20.723-04:00","deliver_notifications":true,"tweet_id":null,"id":"wlwkkz70b5zp","incident_id":"hclwkdtsxfpz","custom_tweet":null,"affected_components":[{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"degraded_performance","new_status":"operational"},{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"There has been reports of degraded performance and inaccessibility within the PI software and Assessment sites. We’re currently investigating this issue and will post updates as soon as they are available.","created_at":"2025-10-09T16:19:04.616-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-09T16:19:04.616-04:00","display_at":"2025-10-09T16:19:04.616-04:00","deliver_notifications":true,"tweet_id":null,"id":"pq2h2xbntm5y","incident_id":"hclwkdtsxfpz","custom_tweet":null,"affected_components":[{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"operational","new_status":"degraded_performance"},{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"PI Software: Core Platform","created_at":"2016-03-16T18:00:14.874-04:00","updated_at":"2026-06-16T10:23:21.251-04:00","position":1,"description":"Primary application used by all clients.  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During this time, users may experience degraded performance. If you are experiencing any issues outside of the scheduled maintenance window, please contact us via support form.","created_at":"2025-08-22T14:45:05.236-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-08-22T14:45:05.236-04:00","display_at":"2025-08-22T14:45:05.236-04:00","deliver_notifications":true,"tweet_id":null,"id":"4blp720x6vdq","incident_id":"wzfh188kh349","custom_tweet":null,"affected_components":[{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"PI Software: Core Platform","created_at":"2016-03-16T18:00:14.874-04:00","updated_at":"2026-06-16T10:23:21.251-04:00","position":1,"description":"Primary application used by all clients.  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Please contact your administrator” when attempting to complete the Cognitive Assessment. Candidates should now be able to utilize the Cognitive Assessment links that were initially sent out to them to complete the assessment.  If you are still experiencing issues, please reach out to us via our support form.","created_at":"2025-08-12T14:38:41.417-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-08-12T14:38:41.417-04:00","display_at":"2025-08-12T14:38:41.417-04:00","deliver_notifications":true,"tweet_id":null,"id":"kh33s5jq6415","incident_id":"8yxmx58sq9c1","custom_tweet":null,"affected_components":[{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We have confirmed that candidates should no longer receive the error message “Something went wrong. Please contact your administrator” when attempting to complete the Cognitive Assessment. Candidates should now be able to utilize the Cognitive Assessment links that were initially sent out to them to complete the assessment.  If you are still experiencing issues, please reach out to us via our support form.","created_at":"2025-08-12T14:37:20.883-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-08-12T14:37:20.883-04:00","display_at":"2025-08-12T14:37:20.883-04:00","deliver_notifications":true,"tweet_id":null,"id":"gll4pz0y0bwz","incident_id":"8yxmx58sq9c1","custom_tweet":null,"affected_components":[{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"Our Engineering team is continuing to investigate the issue affecting candidate access to the cognitive assessment, where some users encounter the error message: “Something went wrong. Please contact your administrator.” We are actively working to identify the root cause and will share further updates as soon as more information becomes available. Thank you for your patience as we work to resolve this","created_at":"2025-08-12T13:41:50.469-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-08-12T13:41:50.469-04:00","display_at":"2025-08-12T13:41:50.469-04:00","deliver_notifications":true,"tweet_id":null,"id":"p79v75lh9s54","incident_id":"8yxmx58sq9c1","custom_tweet":null,"affected_components":[{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We were currently investigating an issue where some candidates are receiving an error message “Something went wrong. Please contact your administrator” when trying to complete the cognitive assessment. Our Engineering team is investigating the underlying cause of this issue and we will continue to post updates as we have them.","created_at":"2025-08-11T17:47:17.270-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-08-11T17:47:17.270-04:00","display_at":"2025-08-11T17:47:17.270-04:00","deliver_notifications":false,"tweet_id":null,"id":"kc6wqtwy6rhg","incident_id":"8yxmx58sq9c1","custom_tweet":null,"affected_components":[{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"PI Software: Assessment Site","created_at":"2018-07-10T11:30:33.504-04:00","updated_at":"2026-06-16T10:23:21.269-04:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"yjmj66rpmhc9","page_id":"y0l4g43nfndz","group_id":null}]},{"name":"Resolved PI Software: Blank white screen when logging in","status":"resolved","created_at":"2025-07-28T14:16:29.648-04:00","updated_at":"2025-07-29T08:57:10.978-04:00","monitoring_at":"2025-07-28T15:25:43.564-04:00","resolved_at":"2025-07-29T08:57:10.961-04:00","impact":"major","shortlink":"https://stspg.io/kr1yf62mfdt5","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-07-28T14:16:29.642-04:00","reminder_intervals":null,"id":"8zp9qd6w1ccf","page_id":"y0l4g43nfndz","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-07-29T08:57:10.961-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-29T08:57:10.961-04:00","display_at":"2025-07-29T08:57:10.961-04:00","deliver_notifications":true,"tweet_id":null,"id":"rfbjgq5d60rp","incident_id":"8zp9qd6w1ccf","custom_tweet":null,"affected_components":[{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"operational","new_status":"operational"},{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We can confirm that the issue has been resolved. If you are still experiencing issues, please reach out to us via our support form.","created_at":"2025-07-29T08:57:06.473-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-29T08:57:06.473-04:00","display_at":"2025-07-29T08:57:06.473-04:00","deliver_notifications":true,"tweet_id":null,"id":"mlfy311yqhfl","incident_id":"8zp9qd6w1ccf","custom_tweet":null,"affected_components":[{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"degraded_performance","new_status":"operational"},{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A mitigation has been applied to alleviate the immediate issue; and the system is operational. We will continue to monitor and collaborate with the provider to ensure the issue is fully addressed.","created_at":"2025-07-28T18:07:45.401-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-28T18:07:45.401-04:00","display_at":"2025-07-28T18:07:45.401-04:00","deliver_notifications":true,"tweet_id":null,"id":"gv1286kfpgll","incident_id":"8zp9qd6w1ccf","custom_tweet":null,"affected_components":[{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"Investigation is ongoing, and we are working to identify mitigations for what we suspect is a provider-related issue.","created_at":"2025-07-28T17:11:17.134-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-28T17:11:17.134-04:00","display_at":"2025-07-28T17:11:17.134-04:00","deliver_notifications":true,"tweet_id":null,"id":"j8458cpc9qfb","incident_id":"8zp9qd6w1ccf","custom_tweet":null,"affected_components":[{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"We have reports of degraded performance during assessments and instances of users encountering a blank white screen within the PI software. These issues seem to be related to an outage with one of our service providers, which is currently impacting system performance and accessibility. Our engineering team is closely monitoring the situation and working to mitigate any disruptions as quickly as possible.","created_at":"2025-07-28T15:25:43.564-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-28T15:25:43.564-04:00","display_at":"2025-07-28T15:25:43.564-04:00","deliver_notifications":true,"tweet_id":null,"id":"vqhpb7q2t2k4","incident_id":"8zp9qd6w1ccf","custom_tweet":null,"affected_components":[{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"PI has been made aware users are experiencing a blank white screen when accessing the PI software. Our engineering team is aware and are currently investigating the issue.","created_at":"2025-07-28T14:16:29.761-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-28T14:16:29.761-04:00","display_at":"2025-07-28T14:16:29.761-04:00","deliver_notifications":true,"tweet_id":null,"id":"1vggtl5dvrdv","incident_id":"8zp9qd6w1ccf","custom_tweet":null,"affected_components":[{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"operational","new_status":"degraded_performance"},{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"PI Software: Core Platform","created_at":"2016-03-16T18:00:14.874-04:00","updated_at":"2026-06-16T10:23:21.251-04:00","position":1,"description":"Primary application used by all clients.  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If you are still experiencing issues, please reach out to us via our support form.","created_at":"2025-05-27T15:18:59.396-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-27T15:18:59.396-04:00","display_at":"2025-05-27T15:18:59.396-04:00","deliver_notifications":true,"tweet_id":null,"id":"21nd352v3fb5","incident_id":"m3tskg635xfm","custom_tweet":null,"affected_components":[{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating this issue that is preventing the PI Software from loading. We will post updates as soon as they are available.","created_at":"2025-05-27T10:09:47.748-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-27T10:09:47.748-04:00","display_at":"2025-05-27T10:09:47.748-04:00","deliver_notifications":true,"tweet_id":null,"id":"b8bkwd6kp9zj","incident_id":"m3tskg635xfm","custom_tweet":null,"affected_components":[{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"PI Software: Core Platform","created_at":"2016-03-16T18:00:14.874-04:00","updated_at":"2026-06-16T10:23:21.251-04:00","position":1,"description":"Primary application used by all clients.  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We will provide updates as necessary.","created_at":"2025-05-19T16:00:25.444-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-19T16:00:25.444-04:00","display_at":"2025-05-19T16:00:25.444-04:00","deliver_notifications":true,"tweet_id":null,"id":"8x7mdm4cj7b4","incident_id":"317xntjztc9j","custom_tweet":null,"affected_components":[{"code":"ylfm10r8b4y0","name":"API - Application Integrations","old_status":"operational","new_status":"under_maintenance"},{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"operational","new_status":"under_maintenance"},{"code":"rj5hgfmmj05f","name":"Connect Legacy Integrations","old_status":"operational","new_status":"under_maintenance"},{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"On Thursday, May 22nd from 9pm EDT to 10pm EDT, The Predictive Index Assessment Site will be undergoing routine maintenance. The ability to access take Behavioral Assessments and Cognitive Assessments may be intermittently unavailable for a few short minutes during this time. We advise you and your assessment takers to not start an assessment during that time. Thank you.","created_at":"2025-05-19T15:46:28.032-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-19T15:46:28.032-04:00","display_at":"2025-05-19T15:46:28.032-04:00","deliver_notifications":false,"tweet_id":null,"id":"462wnvmmprts","incident_id":"317xntjztc9j","custom_tweet":null,"affected_components":[{"code":"ylfm10r8b4y0","name":"API - Application Integrations","old_status":"operational","new_status":"operational"},{"code":"1vz348pwqzv9","name":"PI Software: Core Platform","old_status":"operational","new_status":"operational"},{"code":"rj5hgfmmj05f","name":"Connect Legacy Integrations","old_status":"operational","new_status":"operational"},{"code":"yjmj66rpmhc9","name":"PI Software: Assessment Site","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"PI Software: Core Platform","created_at":"2016-03-16T18:00:14.874-04:00","updated_at":"2026-06-16T10:23:21.251-04:00","position":1,"description":"Primary application used by all clients.  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}