4/8/2021 Slow Response Time and Errors

Incident Report for The Predictive Index

Resolved

We’ve confirmed that this issue has been resolved. Thank you for your patience while we worked through this issue., If you continue to encounter it, please let us know at customerservice@predictiveindex.com. A Postmortem will be shared within five business days of issue closure.

Posted Apr 08, 2021 - 14:06 EDT

Monitoring

Earlier today, our team was alerted to an issue related to the Cognitive Assessment. This was causing overall slowness and errors when logging into the software. We have released a fix for this issue, and are monitoring the results system-wide. Please refresh your browser, and if you continue to experience this issue, please contact customerservice@predictiveindex.com. We’ll be sure to investigate right away.

Posted Apr 08, 2021 - 12:30 EDT

This incident affected: PI Software: Core Platform.